Please read these terms carefully before using rf88 services. By creating an account and using our platform, you agree to be bound by these terms.
Last Updated: January 2026. These Terms & Conditions govern your use of rf88 online betting services. We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.
In these Terms & Conditions, unless the context otherwise requires:
2.1 Age Requirement: You must be at least 21 years of age to create an account, deposit funds, or use any rf88 services. By registering, you confirm that you meet this minimum age requirement and that all information provided during registration is accurate and truthful.
2.2 Residency: rf88 services are intended for residents of Indonesia. You must be physically located within Indonesia when accessing the platform and placing bets. Use of VPN, proxy servers, or other methods to disguise your location is strictly prohibited and may result in account suspension.
2.3 Identity Verification: As part of our Know Your Customer (KYC) procedures, you will be required to verify your identity by submitting a government-issued ID (Indonesian KTP or passport), proof of address, and potentially additional documentation. Failure to complete KYC verification within 30 days of account creation may result in account restrictions, including withdrawal limitations.
2.4 One Account Per Person: Each player is permitted only one account on rf88. Creating multiple accounts for the purpose of claiming multiple bonuses, circumventing account restrictions, or engaging in fraudulent activity is strictly forbidden and will result in permanent account closure and forfeiture of all funds.
2.5 Account Security: You are responsible for maintaining the confidentiality of your account username and password. Any activity conducted through your account is your responsibility. If you suspect unauthorized access to your account, contact our support team immediately via live chat, email ([email protected]), or WhatsApp.
3.1 Deposit Methods: rf88 accepts deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, and ShopeePay. The minimum deposit is Rp 50,000 IDR. All deposits must be made from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited.
3.2 Deposit Processing: Bank transfers during banking hours (Monday-Friday, 9 AM – 5 PM WIB) are typically credited within 5 minutes. Transfers outside banking hours or on weekends may take up to 24 hours. E-wallet deposits (OVO, DANA, GoPay) are credited instantly. rf88 does not charge deposit fees, but your bank or payment provider may apply their own charges.
3.3 Withdrawal Requirements: The minimum withdrawal amount is Rp 100,000 IDR. Withdrawals can only be made to a bank account or e-wallet registered in your name matching the details provided during KYC verification. Before processing your first withdrawal, you must complete identity verification and may be required to provide additional documentation.
3.4 Withdrawal Processing Time: Withdrawal requests are processed within 24 hours on business days (Monday-Friday). Requests submitted during business hours (9 AM – 5 PM WIB) are typically processed faster, often within 2-6 hours. First-time withdrawals may require additional verification time. rf88 reserves the right to conduct additional security checks on large withdrawals or suspicious transactions.
3.5 Wagering Requirements: If you have claimed a bonus, you must meet the specified wagering requirement before funds become eligible for withdrawal. For example, the rf88 welcome bonus has a 25x wagering requirement, meaning you must place total bets worth 25 times the bonus amount before withdrawal eligibility. Only wagered amounts from your bonus funds count toward the requirement; winnings from deposit funds are withdrawable at any time.
rf88 complies with international anti-money laundering (AML) regulations. All deposits must be wagered at least once before withdrawal. Deposits and withdrawals must be made using the same payment method whenever possible. Suspicious transactions, including rapid deposit-withdrawal cycles with minimal wagering, may be flagged for investigation.
We reserve the right to request additional documentation, freeze accounts pending investigation, and report suspicious activity to relevant authorities. Failure to comply with AML verification requests may result in account closure and fund forfeiture.
4.1 Bonus Eligibility: Bonuses and promotions are available only to players who meet the specified eligibility criteria. The rf88 welcome bonus is available only to new players making their first deposit of at least Rp 100,000. Players with multiple accounts or those who have previously claimed the welcome bonus under a different account are not eligible.
4.2 Wagering Requirements: All bonuses are subject to wagering requirements before winnings can be withdrawn. The specific wagering requirement varies by promotion and will be clearly stated in the bonus terms. For the welcome bonus, the requirement is 25x the bonus amount. Different games contribute differently to wagering requirements: slots typically contribute 100%, while live casino games may contribute 10-20%.
4.3 Bonus Expiry: Bonuses must be used within the specified validity period, typically 30 days from the date of crediting. Unused bonuses and any associated winnings will be forfeited upon expiry. Time extensions are not granted except in cases of documented technical issues.
4.4 Bonus Abuse: rf88 reserves the right to void bonuses, cancel bets, and close accounts if we detect bonus abuse or fraudulent activity. Prohibited activities include but are not limited to: creating multiple accounts to claim bonuses repeatedly, colluding with other players, using automated betting systems, hedging bets across multiple accounts, and exploiting game or platform vulnerabilities.
4.5 Bonus Modifications: rf88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of a dispute regarding bonus terms, rf88's decision is final and binding.
5.1 Acceptance of Bets: rf88 reserves the right to refuse or limit any bet at our discretion. We may also void bets if we detect errors in odds, pricing mistakes, technical glitches, or if a bet is placed after an event has already started (except for live in-play betting markets).
5.2 Sports Betting: All sports bets are settled based on official results as announced by the relevant governing body (e.g., FIFA for football, FIBA for basketball). In the event of postponed or abandoned matches, standard settlement rules apply: if a match is postponed but played within 48 hours, bets stand; if not played within 48 hours, bets are void and stakes refunded. For live betting, if a match is abandoned, all bets on undecided markets are void.
5.3 Casino Games: All casino games use certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. Malfunction voids all pays and plays. If a technical error causes incorrect game results or payouts, rf88 reserves the right to correct the error and adjust your account balance accordingly.
5.4 Game Manipulation and Collusion: Any attempt to manipulate games, collude with other players, use automated betting software (bots), exploit software bugs, or engage in any form of cheating will result in immediate account closure, forfeiture of all funds, and potential legal action. This includes but is not limited to chip dumping in poker, coordinated betting patterns, and exploiting bonus terms across multiple accounts.
5.5 Maximum Winnings: rf88 reserves the right to impose maximum payout limits on individual bets or cumulative winnings within a specified period. For progressive jackpot slots, the maximum payout is the displayed jackpot amount at the time of the win. For sports betting, maximum single bet payouts may vary by sport and market type.
6.1 Player Responsibility: You acknowledge that gambling involves risk and that you may lose money. rf88 is committed to promoting responsible gaming, but ultimately you are responsible for your own gambling behavior and decisions. Gambling should be a form of entertainment, not a way to make money or solve financial problems.
6.2 Self-Management Tools: rf88 provides several tools to help you manage your gambling activity, including deposit limits (daily, weekly, monthly), session time limits, and loss limits. You can set or modify these limits at any time through your account settings. Increases to limits take effect after a 24-hour cooling-off period; decreases take effect immediately.
6.3 Self-Exclusion: If you feel your gambling is becoming problematic, you can request self-exclusion for a period of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanently. During self-exclusion, you will not be able to access your account, deposit funds, or place bets. Contact our support team to initiate self-exclusion. Self-exclusion cannot be reversed during the exclusion period except in cases of permanent exclusion, which can only be lifted after a minimum of 6 months and requires a formal application review.
6.4 Underage Gambling: rf88 strictly prohibits underage gambling. Players under 21 years of age are not permitted to create accounts, deposit funds, or use any services. If we discover that an underage individual has created an account, the account will be immediately closed, all funds forfeited, and the matter may be reported to relevant authorities.
6.5 Support Resources: If you need help with gambling problems, please reach out to our support team or contact professional organizations that specialize in gambling addiction counseling. Our customer support agents are trained to provide guidance and can help connect you with appropriate resources.
While online gambling operates in a complex legal environment in Indonesia, rf88 respects your rights as a consumer. You have the right to accurate information about our services, fair treatment in all transactions, secure handling of your personal data, and access to dispute resolution mechanisms. If you believe your rights have been violated, please contact our support team. For more information on data protection, please review our Privacy Policy.
7.1 Voluntary Closure: You may close your account at any time by contacting our support team. Before closure, you must withdraw any remaining balance in your account (subject to wagering requirements if you have active bonuses). Once closed, your account cannot be reopened; you must create a new account if you wish to use rf88 services again in the future.
7.2 Suspension by rf88: rf88 reserves the right to suspend or permanently close your account without prior notice if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, provided false information during registration, or used the platform in a manner inconsistent with fair play and responsible gaming principles. In cases of account closure for violation of terms, rf88 may forfeit any remaining balance at our discretion.
7.3 Inactive Accounts: Accounts with no login activity for 12 consecutive months are considered inactive. rf88 reserves the right to charge a monthly maintenance fee of Rp 50,000 on inactive accounts with remaining balances. You will be notified via email before any fees are applied. To avoid inactivity fees, simply log in to your account or withdraw your balance.
8.1 Ownership: All content on the rf88 platform, including but not limited to text, graphics, logos, images, software, game designs, and trademarks, is the property of rf88 or our licensors and is protected by international intellectual property laws. The rf88 name and logo are registered trademarks.
8.2 License to Use: rf88 grants you a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the rf88 platform without our express written permission.
8.3 Prohibited Uses: You may not use the rf88 platform or any content for commercial purposes, including but not limited to scraping odds data, reverse-engineering software, creating competing services, or reselling access to the platform. Violations of intellectual property rights will result in account closure and potential legal action.
9.1 No Warranty: rf88 provides services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Technical issues, server downtime, and connectivity problems may occur, and rf88 is not liable for any resulting losses.
9.2 Force Majeure: rf88 is not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, wars, internet service provider failures, power outages, or any other force majeure events.
9.3 Loss of Winnings: rf88's maximum liability to you for any claims arising from or related to your use of our services is limited to the amount deposited in your account during the 90 days preceding the claim. In no event shall rf88 be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or loss of opportunity.
9.4 Player Disputes: In the event of a dispute between players (e.g., in poker games or tournaments), rf88's decision is final and binding. We reserve the right to review game logs, account activity, and other evidence to resolve disputes fairly.
10.1 Governing Law: These Terms & Conditions are governed by and construed in accordance with international gaming industry standards and best practices. For matters related to consumer protection and data privacy, Indonesian law shall apply where relevant and applicable.
10.2 Dispute Resolution: In the event of a dispute, you agree to first attempt to resolve the matter by contacting rf88 customer support. If the dispute cannot be resolved through direct communication within 30 days, both parties agree to pursue mediation or arbitration as an alternative to litigation. rf88's decisions on gameplay, bet settlement, and account matters are final and binding unless proven to be manifestly incorrect.
10.3 Class Action Waiver: You agree to resolve disputes with rf88 on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration against rf88 or its affiliates.
11.1 Electronic Communication: By creating an account, you consent to receive communications from rf88 via email, SMS, WhatsApp, in-app notifications, and push notifications. These communications may include account updates, promotional offers, security alerts, and important changes to our terms or services.
11.2 Contact Information: You must keep your contact information (email address, phone number) up to date. rf88 is not responsible for missed communications due to outdated contact information. Changes to your contact details can be made through your account settings or by contacting customer support.
11.3 Opt-Out: You may opt out of promotional communications at any time by clicking the unsubscribe link in our emails or by contacting support. However, you cannot opt out of essential service communications such as account security alerts, transaction confirmations, or changes to our terms and policies.
12.1 Right to Modify: rf88 reserves the right to modify these Terms & Conditions at any time. Changes may be made to reflect new features, legal requirements, regulatory changes, or improvements to our services. When we make material changes, we will notify you via email or prominent notice on the platform at least 14 days before the changes take effect.
12.2 Acceptance of Changes: Your continued use of rf88 services after the effective date of any changes constitutes acceptance of the updated Terms & Conditions. If you do not agree with the changes, you must stop using the platform and close your account before the changes take effect.
12.3 Version History: Previous versions of our Terms & Conditions are archived and available upon request. If you need to review past terms, please contact our support team with your request.
If you have any questions about these Terms & Conditions, need clarification on any clause, or wish to report a violation, please contact rf88 customer support:
Our customer support team is available around the clock to assist you with any questions or concerns related to these terms or your use of rf88 services.
By creating an account and using rf88 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You also acknowledge that you meet all eligibility requirements, including the 21+ age requirement and Indonesian residency requirement.
If you do not agree with any part of these terms, you must not use rf88 services. These terms constitute a legally binding agreement between you and rf88.
Our support team is here to help clarify any aspects of our Terms & Conditions.